Terms and Conditions – Coppell Restoration Brothers

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using the website https://waterdamagerestorationcoppelltx.com/, you agree to these Terms and Conditions. These Terms explain the rules for using our site and engaging with our services, which are provided by Coppell Restoration Brothers. If you do not agree with any part of these Terms, you should not use the website.

We may update these Terms at any time, and the new version will be posted here. Continuing to use the website after we post updates means you accept the revised Terms.

Services

Coppell Restoration Brothers offers water and fire damage restoration services, including assessment, mitigation, cleaning, and repairs. The scope of work is determined during an on site assessment and agreed upon in a separate service contract.

We may use trusted third party vendors or subcontractors to complete certain parts of the work. The availability of our services can vary based on the specific project size, location, and our current workload in South Coppell, Texas. We will clearly define the services covered before starting any project.

Quotes, Billing, and Payment

Any initial quote or estimate we provide is a good faith approximation, not a final price. The final invoice may differ based on hidden damage or necessary work changes discovered after the job begins. You will be notified of any change orders that affect the price. We may require a deposit before starting certain work.

We accept various standard payment methods, which will be detailed on your invoice. Balances are due upon completion of services. Late payments may result in an additional fee. Disputes about billing must be raised in writing within 15 days of receiving the invoice.

Insurance and Claims Assistance

We offer assistance by preparing proper documentation, reports, and photographs of the damage and the work performed for your insurance claim. However, we do not make decisions on behalf of your insurance company. Insurer approvals, coverage decisions, and payment amounts are independent decisions made solely by your insurance provider.

Coppell Restoration Brothers cannot guarantee that your insurance company will approve or pay for all services rendered. You remain fully responsible for paying the final invoice regardless of the insurance claim outcome.

Scheduling, Access, and Site Conditions

We require clear access to the property and the work areas during agreed upon service windows. It is your responsibility to ensure utilities, such as electricity and water, are safely available for our crew to use.

You must secure all necessary permissions before work begins. Work may be paused if our team discovers hidden hazardous conditions or safety concerns. For the safety of our staff, pets must be secured, and minors must be kept away from the work zone during operations.

Health and Safety

Our teams are trained to follow industry standards, including IICRC guidelines, for safe restoration work. We use appropriate personal protective equipment (PPE), establish containment barriers, and may use negative air pressure machines to protect the indoor environment.

Where necessary, we use EPA registered disinfectants to address microbial concerns. We strictly comply with all relevant health and safety rules and regulations within South Coppell, Texas, to ensure a safe work site for our clients and our employees.

Customer Responsibilities

As our customer, you agree to take certain actions to allow the work to proceed smoothly. This includes removing all valuables, sensitive items, or belongings from the work area when requested by our team.

You must disclose any known preexisting property damage or conditions that may affect the work. You are responsible for following all safety instructions and any specific drying or mitigation guidance provided by our technicians during the project.

Warranties and Disclaimers

We offer a limited workmanship warranty on the restoration services we perform. This warranty covers the quality of the labor we provide. It does not cover damage that was already present before we started work, normal wear and tear over time, damage from hidden conditions we could not find, or failures caused by acts of nature. We also do not warranty the failure of third party materials or systems. This warranty is the only guarantee we provide regarding our work.

Limitation of Liability

If Coppell Restoration Brothers is found responsible for a loss related to our services or website use, our liability is limited to the amount you paid us for the specific service directly connected to the loss.

To the maximum extent allowed by law, we are not responsible for any indirect, special, incidental, or consequential damages, such as lost profits or property damage not caused by our direct negligence. Your use of this website is at your own risk.

Cancellations and Rescheduling

You must notify us promptly if you need to cancel or reschedule a confirmed service appointment. We understand that emergencies happen. If a job is canceled outside of a certain notice period, we may charge a reasonable cancellation fee to cover administrative and preparation costs. Emergency mitigation work, which is often scheduled immediately, may be handled with different cancellation policies than routine repairs. We will communicate any applicable fees clearly at the time of cancellation.

Intellectual Property

All text, graphics, images, logos, and service marks on the website https://waterdamagerestorationcoppelltx.com/ belong to Coppell Restoration Brothers or our licensors.

These items are protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use any content from this website for commercial purposes without our express written permission. You may only view the content for your personal, noncommercial use.

Privacy and Data

Our use of any information you provide through this website is explained in our separate Privacy Policy, which is also available on this site. We use job photos, reports, and data collected during the restoration process primarily for necessary documentation and for review by insurance companies.

By using our services, you agree that we can use and share this job related data with necessary parties for the purpose of completing your claim and the work.

Third Party Links and Tools

If we mention or provide information about external websites, resources, or tools from third parties, we do so only for your convenience. We do not endorse or take responsibility for the content, accuracy, or practices of those external sites.

You use any third party links or tools at your own discretion and risk. You should review the terms and privacy policies of any third party site you visit.

Changes to These Terms

Coppell Restoration Brothers reserves the right to update or change these Terms and Conditions at any time. When we make updates, we will post the revised version directly on this page.

We encourage you to review these Terms regularly. Your continued use of the website https://waterdamagerestorationcoppelltx.com/ after any changes are posted means you accept those changes.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of South Coppell, Texas. Any disputes or claims related to these Terms or our services will be handled in the courts of Texas.

Before either party starts a formal legal action, both parties agree to first try to resolve the dispute through simple, good faith negotiation for a period of at least 30 days.

Contact

For any written inquiries regarding these Terms and Conditions, please contact us by postal mail at the following address:

Coppell Restoration Brothers

1707 E Belt Line Rd Suite 103-4

Coppell, TX 75019

United States

Severability and Entire Agreement

If any part of these Terms is found to be invalid or unenforceable by a court, the rest of the Terms will remain in full effect and force. These Terms and Conditions, along with the signed service contract, represent the entire agreement between you and Coppell Restoration Brothers regarding the use of this website and our services.

Force Majeure

Coppell Restoration Brothers is not liable or responsible for any failure to perform or delay in performing any of our obligations under these Terms if the failure or delay is caused by events outside of our reasonable control. These events include acts of nature, war, terrorism, local government shutdowns, fires, floods, or other unexpected major disasters.

This page offers general information and does not constitute formal legal advice.